AristaCare at Norwood Terrace Reviews

I would like to thank you so much for your all your help with my Uncle Atef Fahmy. Your kindness and professionalism is unsurpassed. You truly made him feel at ease and made his stay much more enjoyable. You make people feel like they are guests in your home and you go above and beyond to accommodate their needs. You clearly take pride in your work and believe in what you do. This is not something seen too often or even at all anymore. There should be more people like you in the world. You are a very valuable part of Norwood Terrace. We are all so very grateful to you. God Bless
Gigi F.
My name is Elaine A; I'm Joanna N's counselor. I just wanted to personally say thank you for the excellent care she has been given. Also I appreciate the friendliness and cleanliness of you facilities. Again thank you for your services!
Elaine A.
To Whom It May Concern: Too often we forget applaud those who do make a significant difference. Dawanna's greeting/eye contact and welcoming smile is our first impression of Norwood Terrace and she embraces with genuine concern and sensitivity. You are quite blessed to have such a person on your staff. She is indeed an asset. My stay was great!!
Dorothy J.
I promised to send a note about my mother's and my experience of Norwood Terrace. I feel the word "Compassion" best describes the attitude of all your staff. Whether the nursing, CNAs, administrators, dietary, physical therapy, laundry, housekeeping or reception , my overall sense was of the extraordinary love and attention given to my mother, and to me. We had the experience of other facilities before coming to Norwood and was deeply grateful once we experienced your facility. The administrators listened, the CNAs listened, the nurses listened, which was so important for me. I am an only child and in the beginning, had tried to keep 'Jackie' at home. As others told me, the job was too much for me, relatives and outside nursing help. My first meeting with Joni was a revelation, she put me at ease that my mother would be SAFE. Holding the funeral repast at Norwood was a small attempt to say "Thank You" to Everyone. Please feel free to call/contact me.love to You All
Edward R.
Recently, I had the pleasure of being a sub acute patient at Norwood Terrace Nursing and Rehab Center. Please note I said 'pleasure.' My old school thought was "Don't ever put me into a nursing home." This was the furthest thing from my mind. Eventually, I did make a choice and it was for Norwood. I was welcomed by the friendly staff and began to realize this is not what I thought it would be. I felt secure and this was important to me. During my 12 day stay I found the RNs, LPNs, aides and administrative staff members very friendly and eager to help. My occupational and physical therapist would greet me each morning with a smile and saying "Are you ready? Let's go." To single out an individual would not pay justice to a long list of dedicated workers who work hard as a team. My sincere thanks and compliments to each and everyone who attended me and helped to get me started on an excellent road to recovery. –Anonymous I want you to know that during my stay at AristaCare at Norwood Terrace for sub acute rehab, I received the most wonderful and caring attention from ALL of the staff on that floor. They took such good care of me, and were most efficient in doing their work. I want to especially say that nurses Paulette, Rose, and Mimi were so kind and attentive to my needs. I also can't forget all the nurses' aides who were all so great, especially Joyce. I would not hesitate to recommend AristaCare at Norwood Terrace, and when the time comes for me to seek long term care, I only hope that there will be a place for me there."
Lillian D.
It seems that far too often we find time to criticize but find no time to praise, hence this letter. My Uncle Joe has been a patient at your Center for five months. Whenever I visit him, I am always impressed with the kindness, dignity and respect that all of your staff show the patients. I know that their job is not an easy one and I would appreciate it if you would share my thoughts with them, that the fine care they give does not go unnoticed. A favorite quote of mine: There is nothing stronger in the world than gentleness - Han Suyin. When my husband and I left Uncle Joe this weekend, he commented that it feels okay to leave him and he is well taken care of. My heartfelt gratitude."
Ellen S